I use CrashPlan to back up my computer. They’ve been my backup solution of choice for about the past 2 years. I love them! They’re great, relatively inexpensive, and super easy to use.
There’s just one recent problem: my uploads to their service are deathly slow, like 150Kbps slow! I used to easily get 2Mbps, over 14 times faster. Now, I’m lucky if I can even get 200Kbps.
So what about the 24 GB I have to upload? CrashPlan says it will take 15 days. Aye Ya!
I did an internet speedtest, and was able to consistently get 20Mbps down, and 4Mbps up. I ran the tests again while uploading to CrashPlan, and the results were the same.
Not happy with the performance, I logged a ticket with their support. Here’s what I got back:
Hello Brian,
Thanks for contacting CrashPlan Support.
We are aware of recent issues that some of our CrashPlan+ users are seeing with lowered upload performance. We are looking into the scope of this issue, and pursuing all available avenues to improve performance for affected users. Unfortunately, I do not have more details to provide at this time. Support is receiving updates, and will inform you as soon as we know more and can provide further information.
Regards,
~Jon
Well, at least I know it’s not just me. I’ll update if I hear anything further.